Talent Acquisition Specialist (Remote) 12 month contract

Temporary, Full-time · Portugal-Supports, Portugal Agents+TM

About The Role
About the role

We are seeking a highly motivated and experienced Recruiter to join our growing team . 
​​​​This is a work-from-home role in Portugal. The successful candidate will need to be based in Portugal  
 

The base salary for this position is 25,000 euro.  You will receive €20 a month internet allowance. The meal allowance is €7.63 per day.

This role will suit a candidate who is looking for something exciting, busy and a chance to grow your skills .  
 
You will report to the Recruitment Manager and will be responsible for managing the initial recruitment process. 
 
The ideal candidate will have a strong background in high volume recruitment and possess exceptional communication and organizational skills. Fluency in English is essential for this role. 
 
 
What you'll be doing 
  • Partnering with Operations Leads to understand their hiring needs and advise on recruitment strategies. 
  • Source, screen and evaluate candidates through various channels including job boards, social mediareferrals, and direct sourcing. 
  • Conduct thorough screening interviews and assessments to assess candidate’s qualifications, skills, and cultural fit. 
  • Coordinate and schedule interviews, ensuring a seamless and efficient recruitment process and a great candidate experience. 
  • Facilitate the selection process by presenting candidates to the hiring managers and gathering feedback. 
  • Maintain the ATS and other reporting documents 
  • Continuously find new ways to improve the recruiting process  
 
The roles you'll be hiring for

Primarily, you’ll be recruiting Customer and Technical Support Agents to support our Partner’s customer bases. Our Partners are often start up or scales up businesses in industries such as Healthtech, Fintech, Aviation and ecommerce You'll be hiring for roles that are based across EMEA . 


The Recruitment Process

Our recruitment process is in 3 stages. 
 
  • 30 min interview over Teams with the Recruiter
  • Language test if applicable to the role 
  • 45 min interview over Teams with the Hiring Team 


Your profile
  • Previous experience as a Recruiter and HR Administrator, preferably in the BPO industry. 
  • Demonstrated expertise in full-cycle recruitment, including sourcing, interviewing, and assessing candidates. 
  • Ability to create multi-channel sourcing strategies. 
  • Experience with improving Recruiting processes and Employer Branding initiatives. 
  • Focused on providing a best-in-class Candidate Experience 
  • Thrives in a fast-paced environment. 
  • Excellent written and verbal communication skills in English, with the ability to engage and influence stakeholders at all levels. 
  • Exceptional organizational skills with the ability to manage multiple tasks and prioritize effectively. 
  • Self-motivated, proactive, and able to work independently with minimal supervision. 
  • Strong attention to detail and a commitment to maintaining data accuracy and confidentiality. 
Why us?
  • Fully Remote work based in Portugal 
  • Internet and Meal Allowance  
  • Equipment provided 
  • Home office allowance  
  • A Buddy on joining  
  • Online Gym and Wellbeing Studio.   
  • The opportunity for professional growth.   
  • Fun company events and team outings.   
  • Autonomy and Responsibility 

About us

Otonomee is an award-winning Customer Management Outsourcing business that delivers scalable, tech-driven, people-focused solutions. Leveraging our remote-first operating model, we optimize customer interactions, reduce costs, and increase efficiency. Our focus on remote work, automation, and data-driven insights makes us a next-generation partner for leading brands and scaling companies. 
 
Founded in 2020 by Aidan and Hilary O’Shea, to disrupt the traditional “big city, big building” BPO model - Otonomee presents a nimble, bespoke service, that is not constrained by contact center capacity. We offer a fast, flexible, service that can ramp up anywhere, in response to market needs and can rapidly respond to seasonal or product driven demands. 
 
Otonomee is better for People, Partners and the Planet – it’s a B Corp since Sept 2023 and was recently selected as an EY Entrepreneur of the Year finalist. In 4 years, Otonomee has grown to over 450 employees (23 nationalities) in Europe, USA & Asia. 
 
Our clients are leading Irish and major US Tech & E-Commerce Customers, with complex global market needs, who value premium support for customers and clients.

We encourage equality, diversity, and inclusion in the workplace, promoting dignity and respect for all. We welcome your unique talents and contributions, our inclusive culture inspires us to be curious, be bold and speak openly. We strive for an inclusive culture where we all can feel respected, valued, and connected – Together we grow

We are looking forward to hearing from you!
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