As an HR Business Partner, you will be responsible for providing HR support and guidance to our organization, with a specific focus on Malaysian employment legislation, employee relations, policies, procedures, and HR best practices.
This is a critical role that requires a deep understanding of employment practices across multiple jurisdictions and the ability to effectively navigate complex HR issues in a fast-growing international business. The ideal candidate will possess strong analytical, communication, and problem-solving skills, along with a proven track record of partnering with business leaders to drive HR initiatives.
This is a permanent work from home role
WHAT YOU'LL BE DOING
Strategic HR Support:
- Collaborate with senior leaders and managers to understand business objectives and align HR strategies and initiatives accordingly.
- Act as a trusted advisor to business stakeholders, providing expert guidance on HR matters and helping to drive organizational effectiveness.
- Proactively identify HR trends, issues, and opportunities to anticipate and address potential challenges or risks.
- Will be a key stakeholder in creating and maintaining a culture of great employee experience
- Help support and drive engagement initiatives.
- Helping to build a best-in-class remote BPO where our team members are at the centre of every thing we do
- Ensure full compliance with Malaysian labour law, state, and local employment regulations, providing guidance on employment contracts, working hours, leave entitlements, disciplinary procedures, terminations, and other legal requirements.
- Stay up to date on changes in employment legislation and regulatory requirements in Malaysia, communicating relevant updates to the organization.
- Act as the primary HR liaison with our Employer of Record (EOR), partnering closely to ensure compliance with local employment legislation, manage employee lifecycle processes, and mitigate organisational risk.
- Develop, implement, and review HR policies, procedures, and guidelines in alignment with local labour laws and best practices.
- Educate employees and managers on HR policies, ensuring awareness and adherence to established guidelines.
- Conduct regular audits to ensure policy compliance and identify areas for improvement.
- Provide guidance and support on employee relations matters, including conflict resolution and workplace investigations.
- Investigate and address employee complaints or concerns in a timely and fair manner, following company protocols and local labour laws.
- Mediate disputes and facilitate effective communication between employees and managers.
- Analyze HR metrics and data to identify trends, patterns, and areas for improvement.
- Prepare and present HR reports to management, providing insights and recommendations to drive informed decision-making
